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Privacy Policy

DIDIOTO (“We”, “us”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with our terms of use which can be found at didioto.com and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting didioto.com you are accepting and consenting to the practices described in this Privacy Policy.


We may collect and process the following data:

Information you provide to us

You may provide us your information by filling in forms on our platforms, such as our website didioto.com, or by corresponding with us by phone, e-mail or otherwise (collectively, known as “Our Site”). This includes information that you provide when you register to use Our Site, subscribe to our service, search for a product, place an order on Our Site, participate in discussion boards or other social media functions on or from Our Site, enter a competition, promotion or survey, use our platform to interact with the virtual world, social networking information, personal training and other preferences and when you report a problem with Our Site. The information you give us may include but not limited to your personal information such as address, e-mail address and phone number, financial and credit card information, personal description, photograph, your activity, your interaction, your network, and any other kind of information, in any form whatsoever.

Information we collect

With regards to your visit to Our Site each time or any other site that uses/provides our services, we may automatically collect the following information:

  • Device information including but not limited to technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, mobile network information, unique device identifiers;
  • History of your log information including but not limited to your visit, cookies that may identify your browser or your Facebook account, the full uniform resource locators (URL) clickstream to, through and from Our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), browser language, and methods used to browse away from the page and any phone number used to call our customer service number;
  • Location information including but not limited to your information about your actual location such as signals sent by your mobile device or any other device that you may use to identify your actual location information;
  • Local storage: we may collect and store information locally on your device using mechanisms such as browser web storage and application data caches.

Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies and may receive information about you from them. We may also receive information about your shared by your contacts.


We may use cookies (small text files which we and other website operators store on your computer or your mobile devices when you visit Our Site) to deliver a better and more personalised interaction. They enable us to recognise you when you return to Our Site, store information about your preferences, and improve the way your searches are processed. They also enable us to generate statistics about the number of visitors we have and how they use this website and the internet. You can set your browser to reject our cookies if you wish (you should consult your browser help section for details), but this might restrict your use of our website.

We store the information collected by the cookies on our servers. We may also transfer this information to third parties where required to do so by law, or where such third parties process the information on our behalf. By using Our Site, you consent to the process of data about you by us in the manner and for the purposes set out above.


We use information that we have received and collected as set out above in order to provide, maintain, protect and improve our services as well as its related features. We also use them to develop our new products. We also use this information to offer you tailored content by giving you more relevant search results.

Information you provide to us
We may use the information to:

  • provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
  • provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. While you are allowing us to use such information, you always own all your own information. We will not share your personal information you have provided to us with others unless we have: (i) given you prior notice; and/or (ii) removed any information that we consider can be sensitive. We, however, will not and cannot control the information that others share about you;
  • notify you about changes/ updates to our service and application;
  • ensure that content from Our Site is presented in the most effective manner for you and for your computer and mobile devices.
  • Notwithstanding anything in this “How We Use Your Information” section to the contrary, you hereby expressly permit us, by agreeing to this Privacy Policy, to allow service providers to access information so they can help us provide services. We store data for as long as it is necessary to provide products and services to you and others, including those described above. Typically, information associated with your account will be kept until your account is deleted. For certain categories of data, we may also tell you about specific data retention practices.

Information we collect
We will use this information to:

  • administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • improve Our Site to ensure that the content is presented in the most effective manner for you, your computer and mobile devices;
  • allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep Our Site safe and secure;
  • measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • make suggestions and recommendations to you and other users of Our Site about goods or services that may interest you or them.

Information we receive from other sources

We may combine this information with information you provide us and information we collect as set out above. We may also use this information and the combined information for the purposes set out above.


We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.

We may share your information with selected third parties including:

  • business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you;
  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience; or
  • analytics and search engine providers that assist us in the improvement and optimisation of Our Site.

We may also disclose your personal information to third parties:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer as well as other third parties where it is necessary to do so, of such business or assets.
  • if DIDIOTO or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply didioto.com and other agreements; or to protect the rights, property, or safety of DIDIOTO, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.


The information that we collect from you may be transferred to, and stored on our secure servers, or by our partners. It may also be processed by staff operating worldwide who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site, and as such, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.


Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.


Any amendments or changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate but not an obligation, to notify you of such amendments or changes by e-mail. As such, you agree that it will be your obligation to check back frequently, to view any updates or changes to this Privacy Policy.


Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to [email protected]